12/27/2022 0 Comments Magix customer service![]() ![]() Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. ![]() We want you to be completely happy with your Luma order. ![]() **after processing if ordered by 12:00 noon PST Returns and Replacements Shipping and Delivery Merchandise total * Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST). Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.ĭelivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders you place with Luma late on Friday or on Saturday will not be processed until Monday. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Shipping and Delivery charges are subject to change and are determined when you order. We don’t guarantee delivery times, but we do our best to provide accurate estimates.ĭeliveries occur only on weekdays. Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. Here are our delivery and returns policies to help make sure we meet your expectations. Thanks in advance.We hope you love shopping with Luma. My vendor is shipping out a replacement DS1 just in case. I'm going to attach the the errors I'm finding. no programming changes have been made and I know that 9 times out of 10 it is a provider issue. Granite says they see no issues on their end but seeing call rejection on the channels coming from the Magix. Hi all- my customer has a Granite PRI that went down on Wednesday- I was out there yesterday and the circuit seems to be up- no major alarms in the Magix- no incoming or outgoing calls. ![]()
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